End-to-end business visibility and control with Pitstop
Most software systems have bugs and are evolving. These result in issues to current business and the problems are compounded by interfacing with external partner and vendor systems. Pitstop will provide much-needed support to your business while your software catches up.
To see in action and learn how tech ops can save the day when your software falls short, go to Pitstop
Features
Complete operational visibility
To your business exceptions, so you are in control
Automated and manual fixes
So business transactions happen the way they are intended to
Proactive checks
On your business transactions to identify and alert on issues much before they becomes incidents
Benefits
20%
topline
expansion
10X
reduction in incident volume
100%
improvement in customer service throughput
Run due diligence workshops to understand recent process issues and the SOPs to address them
Run data integrity checks on identified processes
Configure SOPs and data integrity checks
Assume ownership of tech ops issues and manual processes
Run reactive and proactive process checks every day
Interface with customer support, business teams, and dev team for continuous process monitoring and improvement
How it works
Case Studies
Roadrunnr Pitshop helps Quince reduce lost business and expand the topline by 15%
Roadrunnr Solution by 91 Social solution is pre-emptively involved in dealing with technical issues in the form of any stakeholder’s query throughout Quince’s supply chain. Right from deploying vendors on the Quince platform to tracking real-time visibility of orders and customers raising complaints, 91 Social fills in the business and technical support role for Quince. Assessment of issues on the Confluence dashboard right after their occurrences and resolving those in accordance makes 91 Social, a positive contributor to Quince’s global network of Affordable and sustainable fashion logistics.